24h service, emergency service and forms

Technical failures and other emergencies often occur outside business hours. You can reach our janitor service via our service hotline 365 days a year around the clock.

Emergency service

Forms

Notification of loss

Problem / damage report

In case of imminent danger or urgent emergencies, please contact your responsible janitor directly.


    Tenant change


      Please send the following meter readings to the billing company with the request to prepare a separate heating cost statement:

      Change of address

        My new contact details are

        Key order

          Customer


          Key for the following housing estate


          Information about the key


          Key number


          Shipping address for invoice and key
          Note: Key orders can only be made by the owner of the accommodation unit. The costs are also to be paid by the owner of the housing unit.

          Mailbox and bell plates

            Customer


            Mailbox- / bell sign for the following housing estate


            Details of the mailbox / bell plate


            Lettering


            Shipping address for invoice and key
            Note: Key orders can only be made by the owner of the accommodation unit. The costs are also to be paid by the owner of the housing unit.

            Find locations and contacts

            With offices in Cologne/Düsseldorf, Berlin and Munich, we provide administrative services for our customers where they need them.

            PANDION SERVICE
            in Cologne and Düsseldorf

            PANDION Servicegesellschaft mbH
            Headquarters
            Im Mediapark 8
            50670 Cologne

            to the location

            PANDION SERVICE
            in Berlin

            PANDION Servicegesellschaft mbH
            Berlin Branch Office
            Unter den Linden 42
            10117 Berlin

            to the location

            PANDION SERVICE
            in Munich

            PANDION Servicegesellschaft mbH
            Munich Branch Office
            Arnulfstraße 37
            80636 Munich

            to the location